Join our mailing list!


HACKER SAFE certified sites prevent over 99% of hacker crime.


You are here: Home > Warranty and Returns


WARRANTY
The Ballasts and Bulbs are covered by the warranty for a period of twenty-four (24) months from the purchase date.

RETURNS/EXCHANGES/MTEC LIGHTING/GARAX LIGHTING/UNAVI NAVIGATION PRODUCTS
The purchaser has 7 days to file a return from the date the item was signed for/received. Please contact us via email/phone and include a copy of your invoice or receipt prior to sending anything back for an exchange. Please include a DETAILED NOTE inside the package, otherwise we will not know what you would like done with your package. We do not cover shipping expenses. Any and all returns will result in a 30% restocking fee, no exclusions. If you purchase an item that is not compatible with your automobile, or you are not able to install the product due to limitations personal, professional or other wise, you are still liable for the restocking fee. All UNAVI Navigation Systems are designed for non-navigation equipped vehicles if said customer purchased a UNAVI system to replace an OEM navigation system the said restocking fee is also applicable. If assistance is needed in locating a UNAVI Network installer please contact us and we put you in contact with the closest network installer in your area. Each UNAVI Navigation System is made to order for each customer.

EXCLUSIONS
Any defects resulting from water damage, fire, acts of nature, misuse, abuse, modification, improper installation, vehicle crash, or any type of impact. Any modification to the system or operating on a vehicle with a damaged headlight housing, will void the warranty. Car Light Trends.com will not be responsible for damages to automobiles resulting from the use, misuse, or inability to use our product.

REPAIR OR REPLACEMENT
If a product is suspected of being defective, please contact us as soon as possible to try to resolve any problems before they escalate. The returned product will be inspected by the manufacturer. If the product is found to be defective and covered by this Warranty, it will be repaired or replaced at the manufacturer's option. Any charges accrued for removal, installation, or reinstallation will not be covered by this warranty. All claims will be thoroughly considered and you will be contacted promptly with a resolution.